Terms and Conditions

All deposits are non-refundable

Please inform us of any cancellations by e-mail or phone. The day we receive your cancellation by e-mail or phone will be the day that we use to determine your refund status.

If for any reason 3 months before your trip you have to cancel and your trip has been fully paid, we will refund your money minus your deposit.

You may credit your deposit towards any trip you rebook in the future up to the end of the following season.

If you find a replacement for your trip, you may transfer payment including deposit to your replacement, but not to someone that has already booked a seat on the same trip.

There will be a $100 administration fee if we have to refund your money and make payment arrangements with your replacement.

If you cancel your trip less than 3 months before it starts and neither you nor Kingfisher Heliskiing finds a replacement, you will not receive a refund. Kingfisher Heliskiing strongly encourages you to purchase trip cancellation insurance.

If a cancellation is received before 12pm PST the day prior to your trip Kingfisher Heliskiing will refund your payment less a $100 administration fee per person.

If cancellation is received after 12pm PST the day prior to your trip your deposit and final payments are non-refundable.

Due to the costs involved with heli skiing and heli boarding packages, we strongly encourage you to purchase trip cancellation insurance.

In the event that you have not purchased trip cancellation insurance, you are unable to ski on your confirmed ski date and have not notified us of your cancellation before 12 pm PST the day prior to your trip, Kingfisher Heliskiing will not be held responsible for refunding any portion of your payments received.

Our Sparkling Hill Private and Semi-Private packages guarantee a minimum amount of helicopter flying time. If we do not reach the minimum we will give you credit at the rate of $3,700 an hour. If you exceed the maximum helicopter flying hours of your package, you will be billed at a rate of $3,700 an hour. Please see tour prices and dates for more info.

Our 3,000 meter vertical guarantee applies to each Kingfisher Private, Semi-Private, Multi-Day and Day heliskiing package. If for some reason due to poor weather or mechanical breakdown you do not reach your vertical guarantee, we will give you a credit of $140 per 1,000 meters. You may use this credit towards any trip you rebook in the future up to the end of the following season.

If you do not reach your guaranteed vertical on one day of your multi day trip, but your cumulative total of vertical meters is exceeded during your entire trip, no credit will be given.

Refunds will be not be given for un-skied vertical if you choose to stop skiing/snowboarding before reaching your guaranteed vertical limit. We have a reasonable expectation that all skiers/snowboarders are in good enough physical condition to complete a full day of heliskiing when booking with us.

Refunds will not be given for days partially skied due to late starts or early returns, for less than perfect skiing conditions, for down days due to injury or illness during your trip, or for trips that are cancelled due to airline and or tour/transportation operator issues.

Any refunds given will be issued in the same manner as the original payment was made.

New this season! This year Kingfisher Heliskiing will provide Emergency Medical Coverage & Evacuation insurance for visitors and travelling Canadians as part of your trip purchase. All claims will require that you be seen by a physician. Please note that residents of British Columbia are not eligible to participate in this program since they are covered by provincial health care in British Columbia.

Get a custom quote from Maria at Lifestyle Financial Services using their online system.

• TRIP CANCELLATION & INTERRUPTION

Kingfisher Heliskiing highly recommends Trip Cancellation and Interruption coverage through Lifestyle Financial, to avoid any financial hardship that an unexpected cancellation or interruption could cause.  Please review the section above for more information on our Cancellation and Refund terms.

Get a custom quote from Maria at Lifestyle Financial using their online system. (insert URL LINK)

• VISITNG CANADA AS A TOURIST

New entry requirements are now in effect. Visa-exempt foreign nationals need an Electronic Travel Authorization (eTA) to fly to or transit through Canada.

Be prepared: Apply for an eTA before you book your flight to Canada. Most applicants get approved within minutes. However, some applications can take several days to process so don’t wait until the last minute.

Http://www.cic.gc.ca/english/visit/apply-how.asp

It is recommended you arrange your eta as soon as possible to pre-determine your entry status.

Kingfisher Heliskiing not responsible, or liable to make any refunds, for guests who are denied access. Note that a denied or delayed eTA is not covered by Travel Insurance.

Unfortunately trips that are cancelled due to airline and tour operator issues cannot be refunded.